EVG Real Estate respects your privacy and is committed to protecting the personal information you provide when using our website or contacting us about our real estate services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your information.

By using our website or submitting your information through our forms, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you use our website, submit an enquiry, request an appointment, or contact our team.

This may include:

Full name
Email address
Phone number
Preferred property location
Property requirements
Budget information
Buying, selling, renting, or investment preferences
Appointment details
Any additional information you choose to provide in a message or enquiry

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

Respond to your enquiries and requests.
Contact you regarding properties or services you have requested.
Schedule and manage appointments.
Understand your property requirements.
Provide relevant property information and recommendations.
Assist with buying, selling, renting, or investment enquiries.
Improve our website, services, and customer experience.
Communicate important information regarding your enquiry or appointment.
Maintain website security and prevent fraudulent or unauthorized activity.
Comply with applicable legal and regulatory requirements.

3. Property Enquiries and Recommendations

If you provide us with your property preferences, such as location, budget, property type, or purpose, we may use this information to identify and recommend properties or opportunities that may be relevant to your requirements.

The recommendations provided may be based on the information you provide and the property information available to us at the time.

4. Appointment Information

When you book an appointment through our website, we may collect information such as your name, contact details, preferred date and time, property interests, preferred location, budget, and any message you provide.

This information is used to arrange your consultation and prepare our team for the conversation.

Submitting an appointment request does not automatically guarantee an appointment. Our team may contact you to confirm the details.

5. How We Share Your Information

We do not sell your personal information.

We may share your information where reasonably necessary to provide the services you have requested or to operate our business.

This may include sharing relevant information with:

Property owners or developers where appropriate to respond to your enquiry.
Service providers who help us operate our website or business.
Technology, hosting, communication, or appointment management providers.
Professional advisers where reasonably necessary.
Government authorities or regulatory bodies where required by law.

We only aim to share information where there is a legitimate business, service, or legal reason to do so.

6. Third-Party Services

Our website may use third-party services and platforms to support functions such as website hosting, analytics, forms, communication, appointment scheduling, maps, or other website features.

These third parties may process certain information in accordance with their own privacy policies and terms.

We recommend reviewing the privacy policies of third-party services where applicable.

7. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use the website, remember certain preferences, and improve the overall user experience.

Cookies may also be used by third-party services integrated into our website.

You can generally control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.

8. Website Analytics

We may use analytics tools to understand how visitors interact with our website.

Analytics information may include pages visited, approximate location, device type, browser information, traffic sources, and general usage patterns.

This information helps us understand website performance and improve our services and user experience.

9. Marketing Communications

Where permitted by applicable law, we may contact you regarding relevant properties, real estate opportunities, market updates, services, or other information that may be of interest to you.

You may request that we stop sending marketing or promotional communications at any time by contacting us or using an available unsubscribe option.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

11. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, providing services, maintaining business records, resolving disputes, and meeting legal or regulatory obligations.

The actual retention period may vary depending on the type of information and the reason it was collected.

12. Your Rights

Depending on applicable laws and circumstances, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information where applicable.
Withdraw consent where processing is based on consent.
Object to certain uses of your information.
Request restrictions on certain processing activities where applicable.
Opt out of marketing communications.

To exercise an applicable privacy right, please contact us using the details provided below.

13. Children’s Privacy

Our website and services are not specifically directed toward children.

We do not knowingly collect personal information from children through our website. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

14. External Links

Our website may contain links to third-party websites, property portals, developers, service providers, or other external resources.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any external website you visit.

15. International Data Transfers

Depending on the services and technology providers we use, your information may be processed or stored in locations outside the country in which you are located.

Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with applicable privacy and data protection requirements.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

When changes are made, the updated policy will be published on this page along with the revised “Last Updated” date.

We encourage you to review this page periodically.

17. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us.